Welcome to ProChip

Customer Service

Shipping & Delivery
It is our objective to turn all orders around quickly and ship by the end of the next day. We use USPS primarily and can keep the cost down to $5.95. If the client prefers Express Mail (Next Day) the fee is $25. Some prefer UPS and we will be glad to ship that carrier, but the rates will generally be twice that of USPS. Either way, for over-nite delivery, call us direct at 910-512-6700 to place your order.
Privacy & Security
We do not store credit card information on our website. All orders placed with us roll over to our Pay Pal account. If a client places a direct order with us, we destroy all credit card information on paper, and process those orders through BB&T bank. Our software only keeps the last 4 digits of the credit card number.
Returns & Replacements
We warranty our Pro Chips against defects only for 30 days. Be very accurate when you provide us with specific details (brand, model number) of your GPS units. For the client that purchases new electronics, we will program new chips for a fee of $75 - provided you return the previously purchased chips. It doesn't matter if you switch brands of GPS units. We will convert your data to that specific brand and model. If you allow a breach in our security measures and your chip is corrupted, there is NO warranty considerations. If you happen to purchase the wrong chip, be sure that you don't break the seal on the package. Return it to us at ProFinder Charts, LLC - 1825 Pharview Dr. - Ocean Isle, NC 28469
You can choose to place your order through the check-out portion of this site. To inquire about "Specials" and "Multi Chip" package prices, or if you have questions, call us at 910-512-6700.
Payment, Pricing & Promotions
We have "Tiered" pricing - the more you buy, the better price you get. We also make up "Custom" saltwater chips for the angler desiring larger geographical areas. We accept Mastercard, Visa, and Pay Pay payments.
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